Slow performance
Incident Report for SuperControl
Resolved
Performance is now back to normal. The team will be making additional changes next week to prevent re-occurrence.
Posted Dec 30, 2018 - 10:18 GMT
Identified
We have identified the cause of the problem and stopped the relevant services. Performance should be back to normal now, although we are still monitoring things.
Posted Dec 29, 2018 - 20:43 GMT
Update
The team have taken steps to reduce the load. We will know within the next hour if these changes will work.
Posted Dec 29, 2018 - 20:15 GMT
Investigating
High database load has been causing intermittent performance problems today. The technical team are working on identifying the problem now.
Posted Dec 29, 2018 - 20:03 GMT
This incident affected: SuperControl all systems and UpFrontReviews.
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