System is currently offline
Incident Report for SuperControl
Resolved
All systems are now running normally. This was caused by a database backup fault. Our technical team have implemented changes to prevent this from happening. We will also be adding additional hardware to the database cluster next week.
Posted Mar 23, 2018 - 14:10 GMT
Monitoring
Our main database is now back online and the application has been restored. We are still working on restoring full capacity.
Posted Mar 23, 2018 - 11:33 GMT
Update
Our main database has now also been affected. Our whole team are working to resolve this ASAP.
Posted Mar 23, 2018 - 11:09 GMT
Identified
We have identified the problem and the team are working now to resolve it.
Posted Mar 23, 2018 - 10:28 GMT
Investigating
We are investigating the issue.
Posted Mar 23, 2018 - 10:19 GMT