Booking errors

Incident Report for SuperControl

Resolved

All systems are now back to normal.

Posted about 1 month ago. Jan 05, 2019 - 11:34 GMT

Monitoring

The relevant services have now been rebooted and our monitoring shows normal performance. The team are still working on this.

Posted about 1 month ago. Jan 05, 2019 - 11:26 GMT

Identified

The Sys Admin team has identified the cause and are working to fix it now.

Posted about 1 month ago. Jan 05, 2019 - 11:18 GMT

Investigating

Some users are reporting errors with bookings and payments. The team are working to resolve this now

Posted about 1 month ago. Jan 05, 2019 - 11:17 GMT

This incident affected: SuperControl all systems.