All Systems Operational

About This Site

Support Contacts

Monday to Friday 9am - 5pm call +44 (0)1556 506 700

Out of hours we monitor support emails. Email support on support@supercontrol.co.uk

Uptime over the past 90 days. View historical uptime.
SuperControl all systems Operational
90 days ago
98.69 % uptime
Today
UpFrontReviews Operational
Support Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 18, 2026

No incidents reported today.

Mar 17, 2026
Scheduled Maintenance, Awaze OneConnect Production Environment
Completed - The scheduled maintenance has been completed.
Mar 17, 04:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:00 GMT
Scheduled - Awaze have notified us of two planned maintenance windows affecting the OneConnect Production environment and associated services.

Maintenance Window 1
Start: 22:00 Wednesday 11 March 2026
End: 09:00 Thursday 12 March 2026

There may be a short interruption to services while upgrades are carried out. Awaze have advised they will monitor activity to keep any downtime to a minimum.

Maintenance Window 2
Start: 00:00 Tuesday 17 March 2026
End: 04:00 Tuesday 17 March 2026

During this period, the OneConnect Production environment will not be available.

Affected Services
This maintenance impacts our integrations with brands operating via Awaze OneConnect, including:

- Hoseasons
- Cottages.com

Inbound API requests sent during these windows may not be processed.

Impact
Clients connected to the above brands via OneConnect may experience temporary interruption to availability updates, pricing updates, booking notifications, or other API driven processes.

No action is required. Services should resume automatically once maintenance is complete.

We will provide further updates if additional information is received from Awaze.
Mar 3, 10:37 GMT
Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Scheduled Maintenance, Awaze OneConnect Production Environment
Completed - The scheduled maintenance has been completed.
Mar 12, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 22:00 GMT
Scheduled - Awaze have notified us of two planned maintenance windows affecting the OneConnect Production environment and associated services.

Maintenance Window 1
Start: 22:00 Wednesday 11 March 2026
End: 09:00 Thursday 12 March 2026

There may be a short interruption to services while upgrades are carried out. Awaze have advised they will monitor activity to keep any downtime to a minimum.

Maintenance Window 2
Start: 00:00 Tuesday 17 March 2026
End: 04:00 Tuesday 17 March 2026

During this period, the OneConnect Production environment will not be available.

Affected Services
This maintenance impacts our integrations with brands operating via Awaze OneConnect, including:

- Hoseasons
- Cottages.com

Inbound API requests sent during these windows may not be processed.

Impact
Clients connected to the above brands via OneConnect may experience temporary interruption to availability updates, pricing updates, booking notifications, or other API driven processes.

No action is required. Services should resume automatically once maintenance is complete.

We will provide further updates if additional information is received from Awaze.
Mar 3, 10:36 GMT
Mar 11, 2026
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage