Slow application performance
Update - Platform performance is operating as expected. Our teams continue to monitor the platform closely.
Oct 06, 2026 - 16:44 BST
Monitoring - Performance has improved and our teams continue to monitor the platform closely.
Oct 06, 2026 - 13:59 BST
Identified - We have seen an improvement in platform performance and are not currently observing any widespread service issues. Our technical teams continue to monitor the platform closely while investigations remain ongoing. We will provide further updates if the situation changes.
Oct 06, 2026 - 12:00 BST
Update - We’re continuing to investigate the performance issues affecting the application. Our team is actively working to restore normal performance, and we’ll share another update as soon as we have more information.
Oct 06, 2026 - 09:50 BST
Investigating - We’re investigating reports of slow performance within SuperControl. Our team is actively working to resolve the issue, and we’ll share further updates as soon as we have more information.
Oct 06, 2026 - 07:49 BST

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Support Contacts

Monday to Friday 9am - 5pm call +44 (0)1556 506 700

Out of hours we monitor support emails. Email support on support@supercontrol.co.uk

Uptime over the past 90 days. View historical uptime.
SuperControl all systems Operational
UpFrontReviews Operational
Support Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 6, 2026

Unresolved incident: Slow application performance.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Service degradation
Resolved - The issue affecting some customers access to the platform has now been resolved.

Our upstream provider has confirmed that corrective actions have been completed and services have remained stable since restoration.
Sep 29, 09:33 BST
Update - We are continuing to monitor for any further issues with our upstream provider.
Sep 28, 12:32 BST
Monitoring - Services are currently stable. Our upstream provider continues to investigate the underlying issue.
Sep 28, 12:16 BST
Identified - We continue to see intermittent issues affecting some customers. Our upstream provider has implemented mitigation measures and reports improved stability, however investigations remain ongoing. We will provide further updates as more information becomes available.
Sep 28, 11:28 BST
Monitoring - Our upstream service provider has implemented mitigation measures and current monitoring indicates that services are operating normally. The provider continues to investigate the underlying issue while traffic remains routed through alternative infrastructure as a precaution.

We are monitoring the situation closely and will provide further updates as more information becomes available.
Sep 28, 11:10 BST
Identified - We are aware of an issue with an upstream provider that is affecting some services. We are actively monitoring the situation and working with the provider to understand the impact. Some users may experience intermittent connectivity issues. Further updates will be provided as more information becomes available
Sep 28, 11:00 BST

Sep 28, 2026

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Network Connectivity
Resolved - Our provider has successfully implemented changes and resolved the underlying issue.
Sep 23, 09:26 BST
Monitoring - Our provider has implemented changes to mitigate any impact. We will continue to monitor the environment closely.
Sep 22, 13:30 BST
Investigating - We are aware of an issue with an upstream provider that is affecting some services. We are working with the provider to gather further information and understand the full impact.

We continue to monitor the environment closely to ensure ongoing service stability. Further updates will be provided as soon as more information becomes available.
Sep 22, 12:41 BST

Sep 22, 2026

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