All Systems Operational

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Support Contacts

Monday to Friday 9am - 5pm call +44 (0)1556 506 700

Out of hours we monitor support emails. Email support on support@supercontrol.co.uk

Uptime over the past 90 days. View historical uptime.
SuperControl all systems Operational
90 days ago
99.99 % uptime
Today
UpFrontReviews Operational
Support Service Operational
90 days ago
99.94 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 10, 2026
Holiday Rent Payment Outage
Resolved - This incident has been resolved.
Feb 10, 20:13 GMT
Update - The issue has now been resolved.

The Holiday Rent Payment technical team identified and corrected the problem approximately 10 to 15 minutes ago. The issue was caused by a database update.

Payments should now be processing normally. Please let us know if you experience any further issues. We will continue to monitor the situation.
Feb 10, 14:15 GMT
Monitoring - Payments are now processing again.

We are awaiting further details from the Holiday Rent Payment technical team on the cause of the issue and will share an update once this information is available.
Feb 10, 14:12 GMT
Investigating - We are currently investigating an issue with Holiday Rent Payment. At present, payments are failing.

The Holiday Rent Payment technical team are aware of the issue and are actively investigating. We will provide an update as soon as more information is available.
Feb 10, 13:56 GMT
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026
Disruption to service
Resolved - This incident has been resolved.
Feb 5, 14:57 GMT
Monitoring - As part of routine security maintenance, a configuration change was applied to our Cloudflare‑based application firewall overnight. We subsequently identified that this change unexpectedly caused issues for a subset of users. Once detected, the change was immediately rolled back, and access has since been restored. Our team continues to monitor the situation closely.
Feb 5, 09:41 GMT
Identified - The issue has been identified.
Feb 5, 09:20 GMT
Investigating - We are currently investigating this issue.
Feb 5, 09:05 GMT
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

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