PCI Proxy services have been restored as of 12:24 BST. We are actively monitoring payment processing and third-party integrations to ensure continued stability.
Impact: Between 12:12 and 12:24 BST, clients may have experienced: - Failed or delayed payment transactions - Booking.com retrieval or sync issues - Token-related API errors
Current Status: - All services are now operational - No further disruptions observed at this time - We await the root cause analysis from PCI Proxy
Next Steps: We’ll continue closely monitoring.
Posted Jun 23, 2025 - 12:31 BST
Investigating
We have been informed of a new incident on the PCI Proxy platform that may affect payment processing and third-party service integrations for SuperControl clients.
Current Status: PCI Proxy has acknowledged the issue, and their team is actively investigating. We are monitoring the situation and will provide further updates as they become available.
Potential Impact: - Disruption to payment gateway access - Booking.com sync or update failures - Delays in secure token-based transactions
Next Update: As soon as further information is released by PCI Proxy or observed through our monitoring.