Network stability has been restored and services are operating normally.
Posted Aug 28, 2026 - 17:02 BST
Monitoring
We are continuing to monitor network stability.
Posted Aug 28, 2026 - 16:15 BST
Identified
The issue has been identified and we are now seeing signs of recovery. We are continuing to monitor network stability.
Posted Aug 28, 2026 - 15:37 BST
Update
We are continuing to investigate this issue.
Posted Aug 28, 2026 - 12:06 BST
Update
We are continuing to investigate the issue affecting application performance. Customers may still experience intermittent slow response times or delays when using certain areas of the platform.
Our technical teams remain actively engaged and are working to identify the cause and restore normal performance as quickly as possible.
We will provide a further update once we have more information.
Posted Aug 28, 2026 - 10:50 BST
Investigating
We are aware of an issue causing degraded performance within the SuperControl application. Customers may experience slower than normal response times and occasional delays when completing actions.
Our technical teams are actively investigating and working to restore normal service. We apologise for the inconvenience and will provide further updates as they become available.