Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2025 - 23:00 BST
Scheduled
Our payment infrastructure partner, PCI Proxy, has informed us of an upcoming emergency maintenance window that may impact the ability to take payments (including via Opayo, HolidayRentPayment, and Trust Payments) and disrupt communication with third-party integrations, such as Booking.com and Expedia.
Maintenance Details Start Time: Monday, 23 June 2025 at 11:00 PM BST End Time: Tuesday, 24 June 2025 at 1:00 AM BST Duration: 2 hours Expected Impact: Up to 30 minutes of intermittent service interruptions within the 2-hour window
Reason for Maintenance A firewall software upgrade will be performed on the PCI Proxy production environment. This action addresses a vendor-identified bug contributing to recent service instability and is being carried out in coordination with their firewall vendor and cloud hosting provider.
We understand the importance of uninterrupted access to payment systems and channel integrations, and we appreciate your patience and understanding during this necessary maintenance window.
If you have any concerns or experience issues during this time, please get in touch with SuperControl Support.