Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 06, 2025 - 06:00 BST
Scheduled
Our payment infrastructure partner, PCI Proxy, has informed us of an upcoming emergency maintenance window that may impact the ability to take payments (including via Opayo, HolidayRentPayment, and Trust Payments) and disrupt communication with third-party integrations, such as Booking.com and Expedia.
Maintenance Details - Start Time: Saturday, 6 September 2025 at 06:00 BST - End Time: Saturday, 6 September 2025 at 09:30 BST - Duration: 3 hours 30 minutes
Expected Impact: No downtime or service impact is expected, however there is a small risk that payments and third-party connections may be affected during the window.
Reason for Maintenance Emergency network maintenance will be performed on the PCI Proxy production environment.
Information from PCI Proxy There is no downtime or impact expected during the above time window. In the unlikely event that any issues occur, a rollback plan is in place to ensure the safety and stability of the platform.
We sincerely apologise for the short notice and appreciate your understanding and cooperation.
If you have any concerns or experience issues during this time, please get in touch with SuperControl Support.