Service degradation

Incident Report for SuperControl

Update

We are continuing to monitor for any further issues with our upstream provider.
Posted Sep 28, 2026 - 12:32 BST

Monitoring

Services are currently stable. Our upstream provider continues to investigate the underlying issue.
Posted Sep 28, 2026 - 12:16 BST

Identified

We continue to see intermittent issues affecting some customers. Our upstream provider has implemented mitigation measures and reports improved stability, however investigations remain ongoing. We will provide further updates as more information becomes available.
Posted Sep 28, 2026 - 11:28 BST

Monitoring

Our upstream service provider has implemented mitigation measures and current monitoring indicates that services are operating normally. The provider continues to investigate the underlying issue while traffic remains routed through alternative infrastructure as a precaution.

We are monitoring the situation closely and will provide further updates as more information becomes available.
Posted Sep 28, 2026 - 11:10 BST

Identified

We are aware of an issue with an upstream provider that is affecting some services. We are actively monitoring the situation and working with the provider to understand the impact. Some users may experience intermittent connectivity issues. Further updates will be provided as more information becomes available
Posted Sep 28, 2026 - 11:00 BST
This incident affects: SuperControl all systems.